We know that continence care can be a sensitive subject. ICCM helps people manage their continence needs effectively and discreetly.

ICCM works in partnership with specialist organisations to plan client care around individual need and choice. Registered nurses train our healthcare support workers to help clients with continence needs. Through training, care planning and liaising with District Nurses and specialist hospitals, we promote bladder and bowel continence through a mixture of direct care and on-going advice & support.

We cover all aspects of continence care – from liaising with the clinicians who carry out the initial assessment, to providing the continence training and support.

ICCM healthcare support workers (HSWs) help our clients manage their medication regimes, and work with our nurses to closely monitor treatment programmes. They also support the management of urinary tract infections by working closely with the District Nurses.

Bowel Management

ICCM supports clients with bowel management conditions, ranging from use of prescribed medicines, through to the use of specialist interventions such as stoma, ileostomy and colostomy care after surgery, digital stimulation, manual evacuation and peristeen irrigation for neurogenic dysfunction.

Bladder Management

ICCM also supports people with urinary, external and supra-pubic catheters, undertaking all necessary care to minimise the risk of infections.


Our HSWs start their training in a classroom environment, taught by nurses. After this, they go out into the community and are assessed whilst they work alongside colleagues and nurses. Our nurses have to be satisfied that the healthcare support workers have high quality clinical competence before they are allowed to work on their own.


Some of our clients find it hard to talk about their incontinence needs. We are happy to support them by contacting their General Practitioner and acting as their advocate