Our Approach

ICCM has many years of experience is supporting people with complex, often life changing conditions.  We have supported over 600 clients in their journey of living with complex conditions, helping them achieve their ambitions and goals.  ICCM‘s approach is built on this service experience.

Not all care companies are the same.  ICCM has shaped how it provides its complex care services through experience.  We have developed a Model of Care, which helps us ensure we provide a safe & effective service.

We operate with clear Governance Frameworks and risk management systems

We work with clients and their families to shape how we deliver our care – providing bespoke care teams to support individual needs – a truly tailored service. We support and train our staff to ensure they have the skills to support you.  We understand that good communication with all stakeholders is essential to providing good care.


Many of our clients are funded directly by NHS commissioners, but we also support clients who have opted for Personal Health Budgets


This section of our website attempts to describe what we actually do and explain how we care for our clients.  Please use the navigation tools to find out more.